Privacy Policy
Last updated: May 22, 2026
1. Information We Collect
We collect account and business information such as name, email, phone number, business name, address, subscription details, login information, and support messages.
When you use ApnaPOS, the system stores operational data such as products, categories, brands, stock quantities, purchases, sales, returns, invoices, customers, suppliers, payments, dues, expenses, income, reports, branches, warehouses, staff users, roles, permissions, and related settings.
2. How We Use Information
We use information to create accounts, provide POS billing, manage subscriptions, process payments, maintain inventory and reports, provide cloud access, send service notifications, resolve support issues, prevent abuse, improve the platform, and comply with legal or tax-related obligations where applicable.
We may use aggregated or non-identifying usage information to improve ApnaPOS performance, features, and reliability.
3. Payment and Subscription Data
Payment processing may involve third-party payment gateways, banks, or wallet providers. ApnaPOS stores subscription and order records needed to activate, renew, verify, or support your plan.
Sensitive payment credentials are handled according to the payment provider workflow and are not sold by ApnaPOS.
4. Data Sharing
We do not sell your business data. We may share limited information with hosting providers, payment processors, support tools, analytics/security providers, or legal authorities only when required to operate the service, protect the platform, process payments, provide support, or comply with law.
Staff users inside your own business account may access data based on the roles and permissions configured by the account owner or administrator.
5. Data Security
We use practical security measures such as authenticated access, role-based permissions, cloud hosting controls, backup practices, and operational monitoring to protect account and business data.
No system is completely risk-free. You should use strong passwords, limit staff permissions, protect devices, and report suspicious activity quickly.
6. Data Retention
We retain account, subscription, transaction, invoice, report, and support data for as long as needed to provide the service, meet legal or tax obligations, resolve disputes, prevent fraud, maintain backups, and support business continuity.
Deleted information may remain in backups for a limited period until normal backup rotation removes it.
7. User Rights and Data Requests
You may request access, correction, export, or deletion of eligible account data by contacting ApnaPOS support at +93144916432.
We may verify account ownership before making changes or deleting data. Some records may be retained where required for billing, legal, security, dispute, or tax reasons.
8. Cookies and Sessions
ApnaPOS uses cookies and session storage needed for login, language selection, account security, form protection, and normal website operation.
Disabling required cookies may prevent login or some website features from working properly.
9. Contact
For privacy, support, account, or data requests, contact ApnaPOS support at +93144916432.